Privacy Policy

TradieFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.

By using TradieFlow, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

We collect the following types of information:

Personal Information

When you create an account, we collect information such as your name, email address, business name, and contact details.

Business Information

We collect information about your business operations, including:

• Job details, scheduling, and completion status
• Client information and contact details
• Team member details and role assignments
• Financial data including costs, pricing, and profit calculations
• Material and labor cost tracking
• Invoice and payment information
• Calendar and scheduling data

Usage Information

We collect information about how you use our platform, including log data, device information, and analytics data to improve our services.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Protect against, identify, and prevent fraud and other illegal activity

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (e.g., hosting, analytics, email services)
• Team Members: Information may be shared with your designated team members within your workspace as part of normal business operations
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Important: Your business data (jobs, clients, financial information) remains private to your organization and is never shared with other TradieFlow users or used for marketing purposes.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is encrypted in transit and at rest. We use industry-standard security practices and regularly review our security measures to protect your business information.

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent
• Opting out of certain data sharing
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@tradieflow.com